Shipping & Returns

Where Do You Ship?

Anywhere within the United States of America.

When will I get my order?

Orders place before 12:00PM Central Time will be processed same-day. All other orders will be processed next-day. Standard shipping is 5-7 business days, and expedited shipping is 2-3 business days.

What is your return policy?

See here: Return Policy.

I have an issue with my order. Who should I contact?

Please email us at info@hellolido.com, detail your issue, and share your order number. We aim to respond to all emails within one business day.

Product

How many sticks come in one bag?

You will receive 28 individual stick packs per bag.

Who benefits from drinking electrolytes?

Whether you're crushing a 30-minute HIIT workout, traveling around the globe, chasing a toddler around, rehydrating after a late night, or simply going for a sweaty walk with a friend, your body is losing essential electrolytes. Electrolytes facilitate hundreds of functions in the body, including the conduction of nerve impulses, muscle function, hormonal regulation, nutrient absorption, and fluid balance. For optimal health, it's essential to hydrate with water PLUS electrolytes to keep the body balanced.

LIDO's sugar-free electrolyte mix provides you with a tasty, everyday source of hydration by combining the perfect amount of daily sodium, potassium & magnesium to replenish you when you need it most!

ARE YOUR NATURAL FLAVORS DERIVED FROM FRUIT?

The natural flavor in LIDO Electrolytes is derived from dried fruit powders and extracts. They are made by processing the fruit to concentrate its flavor into into a small, but powerful essence

About LIDO

Where is LIDO Manufactured?

We are proud to manufacture all of our products in the United States of America.

Does LIDO include any synthetic colors, flavors, or sweeteners?

No! LIDO products do not contain any artificial colors, flavors, or sweeteners. Our natural flavors are derived from fruit and vegetable extracts with sweetening from stevia leaf extract.

Are your products safe to use during pregnancy?

It is always a good idea to consult your doctor before consuming any supplements while pregnant. Be sure to let them know that LIDO contains no sugar and no artificial ingredients.

Are your products gluten free?

Yes! All of our products are gluten free.

Subscription

What are the benefits of the subscription?

With a LIDO subscription, you can save money and ensure you never miss a day of hydration!

How much money do I save with a subscription?

We offer a 15% discount for each product included in your subscription.

How do I skip a delivery or cancel my subscription?

Simply log into your account and adjust your subscription settings. If you have any issues, you can always reach us by email at info@hellolido.com.